Privacy Policy

Depending on how you interact with Revoco, we may collect information that you voluntarily provide, including:

• Name.
• Phone number.
• Email address.
• Property address or location where service is requested.
• City, ZIP code, or service location.
• Information related to the requested electrical or home improvement service.
• Information provided through contact forms or estimate requests.
• Communications you send to us.
• Appointment or service scheduling information.
• Photographs, documents, or other information you voluntarily provide in connection with a service request.

We recommend that you do not provide highly sensitive personal information through our website unless it is reasonably necessary to address your request.

When you visit our website, certain technical information may be collected automatically by our website or by our service providers.

Depending on the technologies implemented on the website, this information may include:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Pages visited.
• Referring website or source.
• Approximate geographic information.
• Date and time of visits.
• Interactions within the website.
• Information related to advertising campaigns or traffic sources.
• Cookies and similar technologies.

This information may be used to operate and improve our website, understand its performance, measure the effectiveness of our advertising, prevent misuse, and better understand how visitors find and interact with Revoco.

We may use the information we collect for legitimate business purposes, including:

• Responding to inquiries.
• Contacting customers or prospective customers regarding requested services.
• Preparing or providing estimates.
• Scheduling appointments or service visits.
• Communicating regarding existing or requested services.
• Evaluating service needs.
• Providing customer support.
• Maintaining business and service records.
• Improving our website and customer experience.
• Measuring the performance of our website and advertising campaigns.
• Understanding how customers find our company.
• Protecting our website, customers, employees, and business against fraud, misuse, or security threats.
• Complying with applicable legal, regulatory, accounting, insurance, or recordkeeping obligations.
• Establishing, exercising, or defending legal claims.

We may also use information for other purposes disclosed to you at the time of collection or with your consent when such consent is required.

When you provide contact information in connection with an inquiry, estimate request, appointment, or service, Revoco may use that information to communicate with you regarding that request or our services.

Communications may be made through:

• Telephone calls.
• Emails.
• Text messages.

The method used will depend on the contact information and communication methods you provide.

Message and data rates may apply to SMS communications depending on your mobile service provider.

You may request that we stop sending certain non-essential text message or email communications by following the instructions provided in the communication or by contacting us directly.

Submitting an inquiry through our website does not necessarily require you to agree to receive unrelated promotional communications where applicable law requires separate consent for such communications.

Our website may use cookies, pixels, tags, analytics tools, advertising technologies, or other similar technologies.

These tools may help us:

• Operate our website properly.
• Remember certain preferences.
• Understand website traffic.
• Measure website performance.
• Determine how visitors found Revoco.
• Measure advertising campaign performance.
• Detect technical or security issues.
• Improve our website and marketing activities.

Third-party technology providers we use may process certain information related to devices, browsers, website activity, or advertising when necessary to provide their services to us.

We use advanced Google Consent Mode. Before you make a privacy choice, and when optional consent is denied, Google tags may send limited cookieless measurement signals for website and advertising performance. Advertising and analytics storage remain denied, and these signals do not authorize advertising user data or ad personalization.

Your browser may allow you to block or delete certain cookies. Disabling some cookies may affect the functionality of certain website features.

Revoco may use online advertising, measurement, and analytics services, including services provided by Google or other providers.

These services may use cookies or similar technologies to:

• Measure interactions with our website.
• Determine whether an advertisement resulted in a website visit.
• Measure calls or requests submitted through forms.
• Analyze other actions related to our campaigns.
• Evaluate and improve the performance of our advertising.

Information collected through these technologies may also be subject to the terms and privacy practices of the applicable provider.

A successful service request may generate a Google Ads conversion measurement event only after our system accepts the request. The event does not include the contact details entered in the form.

You may use Your privacy choices in the footer to opt out of advertising storage, advertising user data, targeted advertising, and ad personalization. We also honor Global Privacy Control for those purposes. Limited cookieless measurement used to report advertising performance may continue when these options are off.

We do not disclose personal information arbitrarily.

We may disclose certain information when reasonably necessary to operate our business, administer our website, or provide requested services.

This may include categories of recipients such as:

• Website hosting and technology providers.
• Form and communication providers.
• Customer relationship management or service scheduling platforms.
• Email, telephone, or messaging providers.
• Analytics and advertising providers.
• Payment processors, where applicable.
• Professional advisors, including attorneys, accountants, or insurance professionals.
• Contractors, vendors, or service providers involved in performing the service requested by the customer, where appropriate.
• Government authorities or other parties when disclosure is required or permitted by applicable law.

We may also disclose information when we reasonably believe it is necessary to protect our rights, property, customers, employees, or business; protect the safety of others; investigate fraud or misuse; comply with legal processes; or establish, exercise, or defend legal claims.

If the ownership or structure of Revoco changes as a result of a merger, acquisition, sale, reorganization, financing, or transfer of assets, certain information may be transferred as part of that transaction in accordance with applicable law.

Revoco does not intend to operate its customer inquiry process as a business dedicated to selling the contact information of customers or prospective customers.

However, certain privacy laws may define terms such as "sale," "sharing," or "targeted advertising" more broadly than their ordinary meaning and may classify certain advertising or analytics activities differently.

Where applicable law provides consumers with rights related to such activities, Revoco will honor those rights as required.

Revoco does not use the limited cookieless Google Ads measurement described in this Policy to create audiences or personalize advertising unless advertising is enabled through our privacy controls.

Revoco seeks to use reasonable administrative, technical, and organizational measures appropriate to the nature of the information it maintains.

However, no website, Internet transmission, electronic storage system, email system, or security measure can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security or guarantee that unauthorized third parties will never be able to overcome certain security measures.

Users should exercise reasonable caution when transmitting information electronically and avoid sending highly sensitive information through ordinary website forms or email unless necessary and an appropriate method has been provided.

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to inquiries.
• Providing requested services.
• Maintaining customer and business records.
• Resolving disputes.
• Enforcing agreements.
• Complying with accounting, tax, legal, regulatory, insurance, or recordkeeping requirements.
• Protecting Revoco's legitimate business interests.

Retention periods may vary depending on the type of information and the reason for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our business practices and applicable law.

Depending on your place of residence and the laws applicable to Revoco and your information, you may have certain rights or choices regarding your personal information.

These may include, where applicable, the ability to request:

• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain information.
• Information regarding certain practices involving your data.
• Opt-out of targeted advertising, the sale of personal data, or certain profiling where applicable.
• Opt-out of the collection or processing of sensitive data where applicable.
• Opt-out of certain communications.
• Other rights provided by applicable law.

Not all privacy rights apply in every circumstance.

We may need to verify your identity before processing certain requests and may retain information where permitted or required by law.

To submit a privacy-related request, please contact Revoco using the information provided at the end of this Policy.

Our website may contain links to websites, platforms, social networks, or services operated by third parties.

Revoco does not control the privacy, security, content, or operating practices of third-party websites.

When you visit a third-party website, your activity will be subject to that third party's terms and privacy policies.

We recommend reviewing those policies before providing personal information.

Our website and services are intended for homeowners, property owners, businesses, and other individuals seeking our services. They are not specifically directed to minors.

We do not knowingly seek to collect personal information from children through our website for the purpose of marketing our services directly to them.

If we become aware that information from a child has been collected under circumstances requiring deletion under applicable law, we will take appropriate steps to address the matter.

We may preserve or disclose information when we reasonably believe doing so is necessary or appropriate to:

• Comply with applicable law.
• Respond to subpoenas, court orders, warrants, or other valid legal processes.
• Cooperate with legally valid government requests.
• Investigate suspected fraud or unlawful activity.
• Protect the rights, property, or safety of Revoco, our customers, employees, providers, or others.
• Enforce agreements or policies.
• Establish, exercise, or defend legal claims.

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices.
• Our website.
• The technologies we use.
• Our providers.
• Our services.
• Applicable legal requirements.

When we make changes, we may update the "Last Updated" date shown at the beginning of this page.

Where appropriate, material changes may be communicated through the website or by other appropriate means.

We recommend reviewing this Privacy Policy periodically.

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a request regarding your personal information, you may contact:

Revoco Electricity & Home Improvement Website: revocoelectricity.com Phone: (786) 366-4203

Please include enough information for us to understand and appropriately respond to your request.